• Management could review the status of any on going deal or contract. How old is it, what was the promise date, etc.
• Employees could respond to inquiries by customers with up-to-date information.
• The accounting department could use it for their sales journal.
• You could use it to search through previous customers to find prospects for new sales.
• You could use the information for making purchase decisions.
• You could use the history for making better cash flow projections.
• You could use it as part of your warranty program.

• Reduce the possibility that someone might forget about a customer's sales order and therefore a lost sale.
• Keeping on top of how much is due on a contract is the best first step to avoiding bad debt write-offs.
• On-line reports allow various parts of your organization to find out what is going on with a deal without a lot of wasted phone calls.
• Easy look-up of the contract allows your employees to quickly determine if a warranty situation exists without digging through a bunch of paper records stored who knows where.
• Responsibility for the contract is clear and unambiguous.
• You could rate your salespeople by ranking all their deals over a period of time and spot areas where they need more training.
• Training costs are considerably reduced with software designed for your operations and is therefore simpler to use. There are far less buttons and options that need to be taught since the software was designed only for you, without consideration of all the other things that other potential customers might want to do with the software.

• Contract Management Reporting. Are you able to see all of the related information to a contract with just a few key strokes.
• Sales Reporting. Are you able to pull summaries of contracts and their profitability along with the ability to filter out the odd-ball deals.
• Control. Are there clear definitions of who can setup a contract, modify that contract, and add information to the contract.
• Accounting. Can the accounting department use the same reports without duplicating information on another system.
• Email notification if certain parameters are met, such as shipping dates slipping past the customer's expect date.

Ten years ago I wrote the code for my first commercial software project which was to account for retail contracts of pools, spas, and other large ticket items. That retailer is still using the program today to track what is going on in his various retail stores that spanned over several states. We continue to modify and change the program to support his continual quest to improve his company's sales process.

Training of new employees on how to use the software is anywhere from 15 minutes to a few hours which considerably lowers the cost of hiring. This client is at the top of industry in best practices when it comes to the sales process, in part because the software is modified to support how he wants to operate rather than having to operate around the software.

• Just want to talk about it? Give me a call or drop an email. Contact Information
• Need to consider a customized approach to your contract management or sales order system? I will help you develop your specifications at no cost.